ReloAssist - Software for Movers
An exciting new development for ReloAssist is the addition of a completely new 'moving' module, which was released in Q3 2010.
Drawing on over 30 years experience in developing systems such as MoveAssist and MoveManager, we are developing a state-of-the-art system using the latest web technologies, based on the successful ReloAssist framework. You get all of the advanced features of ReloAssist - built-in email, project management, web portal, reporting and dashboards - along with comprehensive move management facilities.
ReloAssist for Movers will provide a unique set of web-based tools to help you control and manage a successful moving and storage operation of any size - from a single user up to hundreds of users located in different offices anywhere in the world.
ReloAssist will cover all of your moving needs but will also allow you to manage relocation services if you are a Destination Service Provider. ReloAssist breaks new ground by allowing you to meet all of your customers moving and relocation requirements on a single platform.
Please contact us if you would like to be kept informed of ReloAssist for Movers developments.
Customer Relationship Management
Control your relationship with key customers with facilities to record detailed profiles of companies and contacts and all correspondence.
Plan daily pickups & deliveries and allocate resources (vehicles & crew) to jobs. Create Time sheets for crews and record actual time spent on each move.
Sales & Marketing
Use detailed Marketing information to target potential accounts and also measure sales performance.
Control all movements into, out of and within multiple warehouses. Handles containerized & loose storage.
Inquiries & Surveys
Record details of incoming inquiries and schedule survey visits.
Measure customer satisfaction through Quality surveys and track Insurance claims
Pricing, Tariffs & Quotes
Utilize a vast array of pricing scenarios to produce quotations - from simple cost calculations based on weight, volume or distance to the most sophisticated 'least cost routing' system for the moving industry.
Allow corporate clients and transferees to track shipments on-line 24/7/365. Corporate clients can request quotes and initiate moves on-line.
A unique set of tools to manage workflow, coordinator diaries & tasklists, documents, billing, insurance, storage and quality control on every shipment.
Automatic job invoice production & recurring Storage invoices. Validate vendor invoices & post internal costs. Integrates with most popular accounting systems, such as Quickbooks and Sage.
Produce all shipment documents. Create your own template documents in MS Word. Email documents to business partners.
Financial & Operational reports including full P&L on every shipment. Generate your own reports with the report writer.
All modules in ReloAssist are completely integrated, ensuring that data is always only entered once. The core ReloAssist functionality addresses the three most vital areas for any one managing a move: controlling the progress of every service, keeping track of correspondence and managing costs and revenues.
ReloAssist lets you automate many repetitive tasks, such as reminders for Move Coordinators. Workflow can be defined based on different "Job Types",with user-defined business rules determining who will get alerts and when. Reminders can be escalated to ensure prompt action.
Providing tight integration with MS Word, MS Outlook and OpenOffice, ReloAssist allows users to produce documents and email from templates at the click of a button. A full history of all correspondence is maintained.
ReloAssist can generate invoices, both one-off and recurring. Consolidated invoicing is also available. ReloAssist will also record your costs to produce Profit & Loss and Margin reports on every move, ensuring you maintain control of your finances.